Ghost Store

Last weekend, we wanted to buy a new HomePod mini for the bathroom. The nearby Apple Store didn’t have our preferred color and asked us to order it online. Later, we passed a Best Buy that displayed an Apple logo. At first, we thought it was already closed because only a lonely salesperson was cleaning up. But it was open, and they had a dusty white HomePod fixed to a table. There was a vending machine with electronic price tags and a sign inviting us to buy online or ask a “blueshirt” for assistance. The only two other people in the store wore blue shirts, but they were chatting with each other and had no interest in helping. We purchased the HomePod through the Apple Store online. There is a need for an electronics store similar to the Apple Store that sells non-Apple products. But it needs to have merchandise and knowledgeable salespeople so you can try out products and see if they work for you. Best Buy does not want to be that store.