Last Saturday, we went to Guitar Center to look for a keyboard. A musician once said that Guitar Center is the Olive Garden of music stores, but the one in Manhattan’s 14th Street has a good vibe, at least as far as I can see. We had a vague idea of what we wanted, a somewhat flexible budget, and limited knowledge of the available products on the market. We are also at an age where one might reasonably assume we have some funds for discretionary spending. In other words, we should have been a salesperson’s ideal customers. But they left us alone for about fifteen minutes. We also didn’t see anyone who seemed interested in engaging with a customer. So, we played around with a few keyboards, found one we liked, and then left the store. From there, we bought it online for the best price. If we want our city streets to have more than just cannabis dispensaries and ghost kitchens, we need good, useful retail stores. Mimicking an impersonal online experience is not the answer.